Clients with a current mental health issue using specialist homelessness services
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In 2022–23, of all Specialist Homelessness Services 31% (85,300) clients met the definition of having a current mental health issue.
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The most common Main reason identified for accessing services for clients with a mental health issue were Housing crisis (21%), Family and domestic violence (19%) and Inadequate/inappropriate dwelling conditions (13%).
There is an association between mental illness and homelessness. Broadly, people with a history of homelessness experience higher rates of mental health issues compared with the general population (Fazel et al. 2008, Gutwinski et al. 2021). For example, the most recent National Study of Mental Health and Wellbeing showed that among people with a history of homelessness, 39% reported experiencing a mental illness in the last 12 months compared with 20% among people with no history of homelessness (ABS 2023).
Those experiencing concurrent mental illness and homelessness have different onset, severity, and duration of mental illness, experience different barriers and homelessness trajectories and may require specialist support (Scutella et al. 2014). However, the relationship between mental illness and homelessness is complex. While it has been observed in a 2005–06 Melbourne study that about 30% of those experiencing homelessness had a mental illness, it was estimated that 53% of those with mental illness developed the illness after becoming homeless (Chamberlain et al. 2007; Johnson and Chamberlain 2011). This distinction provides differential profiles and affects outcomes such as length and trajectory of homelessness. For instance, people with mental illness before becoming homeless tend to become homeless at a younger age than both those without any mental illness as well as people who develop mental illness after becoming homeless (Scutella et al., 2014). Yet, those with mental illness prior to homelessness also tend to become homeless for shorter discrete periods than these other groups. However, people with a mental illness – whether this developed before or after becoming homeless – are more likely to cycle in and out of homelessness and experience a larger number of homeless periods compared to those without a mental illness (Scutella et al. 2014).
People experiencing mental illness are more likely to experience homelessness (25% compared with 11%) during their lifetime (ABS 2016) with trauma and associated mental illness a significant factor in long-term homelessness (O’Donnell et al. 2014). However, mental illness and homelessness share risk factors which makes determining causality difficult (Chamberlain and Johnson, 2013). The homelessness-mental illness relationship is further complicated by variability in observed prevalence based on the type, duration and severity of mental illness. For instance, compared with more common and less severe conditions, people with more severe and persistent psychotic disorders (such as schizophrenia) are more likely to be homeless relative to the general population (Scutella et al., 2014). These disorders are associated with worse health outcomes and these clients may require specific housing service needs (Harvey et al. 2012; Morgan et al. 2012).
This section presents an overview of information provided by Specialist Homelessness Services (SHS) agencies on clients identified as having a current mental health issue who received services from specialist homelessness agencies. For a more comprehensive overview of recent data relating to clients, jurisdictional differences, and housing outcomes, please refer to Specialist homelessness services client pathways: Clients supported in 2015–16 and Specialist homelessness services annual report.
It is important to note the the number of clients supported by Specialist Homelessness Services reflects the agency engagement of people which is not necessarily a reflection of the underlying level of homelessness in Australia (AIHW 2024b). This data pertains to individuals receiving Specialist Homelessness Services; not all those that attempt to access services are able to be provided assistance, and not all those who might need support seek it.
Refer to unmet demand for specialist homelessness services for further information.
All data periods are contained within a financial year beginning July 1 to June 30 in the following year. Additionally, service usage data is presented from 2011–12 using historical data, while client and service usage data is presented from 2018–19 using each year’s respective annual report data.
Refer to Technical notes: Imputation and weighting for more information.
Spotlight data
A line chart displaying service data for SHS clients with a current mental health issue from 2011–12 to 2022–23.
Line chart compares clients with a current mental health issue to total SHS clients by sex and data type. While total SHS clients have increased from 236,400 in 2011–12 to 273,600 in 2022–23, rates have remained steady, ranging between 105 and 119 per 10,000 between 2011–12 and 2022–23. Between 2011–12 and 2022–23 the number of SHS clients with a current mental health issue has markedly increased from 44,700 to 85,300, as has the rate per 10,000 population which increased from 20 to 33. Between 2011-12 and 2021-22, the proportion of SHS clients with a current mental health issue consistently increased from 19% to 32%, after which point it stabilised at around 31%.
Collated data underlying the figure can be viewed and downloaded via a ‘View data’ button in the bottom right of the figure.
![](https://viz.aihw.gov.au:443/t/Public/views/MHOR_SHS_2223_SPOTLIGHT_24072024/SHSUse.png?:embed=y&:showVizHome=no&:display_spinner=no&:host_url=https%3a%2f%2fviz.aihw.gov.au)
Source: Specialist Homelessness Services Collection.
Specialist homelessness services historical data 2011–12 to 2022–23, Table HIST.MH.
Refer to Homelessness services, Data to access historical data file.
In the top half of the figure there are 3 line charts presenting summary data for characteristics of SHS clients with a current mental health issue for each financial year between 2018–19 and 2022–23. Overall these SHS clients are: primarily female (60%–63%) and aged 25–44 (44%–45%) with the highest number of these clients provided services in Victoria (38%–40%).
The lower half of the figure displays 3 line charts that present summary data for the main reasons why SHS clients with a current mental health issue contacted SHS in each financial year between 2018–19 and 2022–23. Generally, these clients mainly sought assistance because of; housing emergencies (e.g., eviction) (20%–22%), family and domestic violence (19%–20%), and poor/unsuitable living conditions (12%–14%).
Collated data underlying the figure can be viewed and downloaded via a ‘View data’ button in the bottom right of the figure.
![](https://viz.aihw.gov.au:443/t/Public/views/MHOR_SHS_2223_SPOTLIGHT_24072024/ClientsAndReasons.png?:embed=y&:showVizHome=no&:display_spinner=no&:host_url=https%3a%2f%2fviz.aihw.gov.au)
Source: Specialist Homelessness Services Collection.
Data prior to 2022-23 was extracted from the SHS Collection data cubes 2011–12 to 2022–23, Demographics (Historical) table. Data from 2022–23 onward is collated from SHS Annual report data files. Tables in which data are drawn may change names across years. For specific table and source information for individual years, please refer to downloadable file under ‘View data’ in visualisation.
Data files: SHS Collection data cubes 2011–12 to 2022–23, Demographics (Historical) table for 2018–19 to 2021–22; SHS Annual report data files for 2022–23. Refer to Homelessness services, Data to access all data files.
In the top half of the figure there are 3 stacked bar charts that present summary data for the top 3 services needed by SHS clients with a current mental health issue for each financial year between 2018–19 and 2022–23. Data represents percentages relative to the subgroup of SHS clients with a current mental health issue that required the specific service, not all SHS clients with a current mental health issue. Relative to those requiring each service: accommodation was provided to 52% of clients in 2018–19 and 50% in 2022–23, assistance in sustaining existing accommodation, 82% in 2018–19 and 81% in 2022–23; and other specialist services, 66% in 2018–19 and 68% in 2022–23.
The lower half of the figure displays a bar chart that presents summary data for homelessness status with paired bars that compare the percentage of SHS clients who have a current mental health issue at the start and end of support for each financial year between 2018–19 and 2022–23. The percentage of clients beginning and ending support as homeless has remained consistent between 2018–19 and 2022–23, ranging from 49%-50% at beginning of support and 36%-38% at the end of support.
Collated data underlying the figure can be viewed and downloaded via a ‘View data’ button in the bottom right of the figure.
![](https://viz.aihw.gov.au:443/t/Public/views/MHOR_SHS_2223_SPOTLIGHT_24072024/ServicesAndOutcomes.png?:embed=y&:showVizHome=no&:display_spinner=no&:host_url=https%3a%2f%2fviz.aihw.gov.au)
Source: Specialist Homelessness Services Collection.
Data prior and inclusive of 2022–23 was provided directly from SHS. is collated from SHS Annual report data files. Tables in which data are drawn may change names across years. For specific table and source information for individual years, please refer to downloadable file under ‘View data’ in visualisation.
Data files: SHS Annual report data files for 2018–19 to 2022–23. Refer to Homelessness services, Data to access all data files.
Additional information:
In addition to the broad data presented above, SHS clients with a current mental illness also differ from typical SHS clients:
- Both reasons for requesting SHS and the initial form of accommodation at the beginning of support vary based on whether the client was currently experiencing homelessness or at risk of experiencing homelessness (for example refer to AIHW 2022a).
Beyond single-year reporting by financial year, the SHS data collection has accommodated longitudinal analysis of support provided to clients. Specifically, over time, clients experiencing a current mental illness:
- Are more likely to be long-term clients, to have had more periods of support, to have experienced homelessness and to have had drug or alcohol issues (AIHW 2022b).
Additionally, Indigenous status is associated with a greater likelihood of both past and ongoing SHS support (AIHW 2022b). Though Aboriginal and Torres Strait Islander (First Nations) clients are less likely to have mental health issues compared to non-Indigenous clients (AIHW 2022c).
The COVID-19 pandemic created significant health, lifestyle and economic challenges in Australia. Housing and homelessness and SHS clients were impacted across the acute pandemic phases in 2019–20, 2020–21 and 2021–22. In response to the pandemic, states and territories implemented various provisions designed to support jurisdictional SHS and address impacts on housing (refer to Specialist Homelessness Services: monthly data, COVID-19 responses). Many of the service changes over this time may have influenced the number of clients supported by SHS agencies. As of 2022–23, the pandemic response has shifted to living with the virus, with widespread vaccination and the restoration of unrestricted travel.
The proportion of SHS clients with a current mental health issue increased during the pandemic, with client numbers peaking in 2020–21. However, both client number and rate (per 10,000 ERP) peaked in 2019–20. Interestingly these relative increases occurred alongside a decrease in total SHS clients, which also peaked in 2019–20. This pattern may have been influenced by a range of measures introduced during the pandemic (refer to AIHW 2021).
During the emergency phase of the pandemic, initiatives focused on providing emergency and temporary accommodation for those experiencing homelessness (AIHW, 2024b). This may explain the increase in Short-term/emergency accommodation and services provided to Sustain tenancies and prevent eviction during 2020–21. From 2022–23, Short-term/emergency accommodation provision decreased further, but Long-term housing provision reached its highest level since 2017–18. The Main reasons for seeking assistance remained consistent: Housing crisis, Family and domestic violence, and Inadequate/inappropriate dwelling conditions. Notably, Family and domestic violence briefly surpassed Housing crisis as the top Main reason for seeking assistance during 2019–20 and 2020–21 (refer to AIHW 2024a).
From 2019–20 to 2022–23, outcomes for SHS clients with mental health issues have remained consistent. Although the proportion of clients beginning support Without or improvised/inadequate shelter was trending down since 2019–20, 2021–22 saw the lowest proportion of clients in this category, which then increased back to pre-pandemic levels in 2022–23. There have been some changes in the outcomes for clients from the pre-pandemic period to the emergency-phase and the most current reporting period. For more information and data specific to each year, please refer to Specialist Homelessness Services annual report, report editions.
Where can I find more information?
- Specialist Homelessness Services annual report 2022–23, Clients with a current mental health issue
- Specialist homelessness services client pathways: Clients with mental health issues in 2015–16
- Specialist Homelessness Services annual report, report editions
- Australia’s Welfare: Homelessness and homelessness services
ABS (Australian Bureau of Statistics) (2023), National Study of Mental Health and Wellbeing: Table 4 - 12-month mental disorders by population characteristics [data set], ABS website accessed 12 June 2024.
ABS (2016) Mental health and experiences of homelessness, ABS website, accessed 12 June 2024.
AIHW (Australian Institute of Health and Welfare) (2021) Australia’s welfare 2021: data insights, Australia’s Welfare Series 15, catalogue number AUS 236, AIHW, Australian Government, accessed 12 June 2024.
AIHW (2022a) Specialist homelessness services annual report 2021–22, AIHW, Australian Government, accessed 12 June 2024.
AIHW (2022b) Specialist homelessness services client pathways: Clients with mental health issues in 2015–16, AIHW, Australian Government, accessed 12 June 2024.
AIHW (2022c) Specialist homelessness services client pathways: Indigenous clients in 2015–16, AIHW, Australian Government, accessed 12 June 2024.
AIHW (2024a) Family, domestic and sexual violence service responses in the time of COVID-19, AIHW, Australian Government, accessed 12 June 2024.
AIHW (2024b) Specialist homelessness services annual report 2022–23, AIHW, Australian Government, accessed 12 June 2024.
Chamberlain C and Johnson G (2011) Pathways into adult homelessness, Journal of Sociology, 49(1):60–77, doi: 10.1177/1440783311422458.
Chamberlain C, Johnson G and Theobald J (2007) Homelessness in Melbourne: Confronting the Challenge, RMIT University.
Fazel S, Khosla V, Doll H and Geddes J. (2008) The prevalence of mental disorders among the homeless in western countries: systematic review and meta-regression analysis, PLoS Med, 5(12):e225, doi: 10.1371/journal.pmed.0050225.
Gutwinski S, Schreiter S, Deutscher K and Fazel S (2021) The prevalence of mental disorders among homeless people in high-income countries: An updated systematic review and meta-regression analysis, PLoS medicine, 18(8), doi: 10.1371/journal.pmed.1003750.
Harvey C, Killackey E, Groves A and Herrman H (2012) ‘A place to live: Housing needs for people with psychotic disorders identified in the second Australian national survey of psychosis’, Australian & New Zealand Journal of Psychiatry, 46(9):840-850, doi: 10.1177/0004867412449301.
Johnson G and Chamberlain C (2011) Are the homeless mentally ill?, Australian Journal of Social Issues,46(1):29-48, doi: 10.1002/j.1839-4655.2011.tb00204.x.
Morgan V A, Waterreus A, Jablensky A, Mackinnon A, McGrath J J, Carr V., ... and Saw S (2012) People living with psychotic illness in 2010: the second Australian national survey of psychosis, Australian & New Zealand Journal of Psychiatry, 46(8):735-752, doi: 10.1177/0004867412449877.
O’Donnell M, Varker T, Cash R, Armstrong R, Di Censo L, Zanatta P, Murnane A, Brophy L and Phelps A (2014) The Trauma and Homelessness Initiative: Research Findings, Report prepared by the Australian Centre for Posttraumatic Mental Health in collaboration with Sacred Heart Mission, Mind Australia, Inner South Community Health and VincentCare Victoria, accessed 12 June 2024.
Scutella R, Chigavazira A, Killackey E, Herault N, Johnson G, Moschion J and Wooden M (2014) Journeys Home Research Report No. 4, Melbourne Institute of Applied Economic and Social Research, Melbourne, accessed 12 June 2024.
Please note that the AIHW uses 'First Nations people' to refer to Aboriginal and Torres Strait Islander people in this report.
Data coverage includes the time period 2011–2012 to 2022–23.
Data in this section was last updated in July 2024.