People with complex, high needs are supported


The NDIS supports people with disability caused by a permanent impairment, which may be intellectual, cognitive, neurological, sensory, physical or psychosocial (NDIS 2022). The NDIS provides funding for people with disability to receive a package of flexible supports that meet their needs.

NDIS participants choice and control

Access to disability supports through the NDIS helps people with disability pursue their goals and aspirations and exercise choice and control over their own lives (Australia’s Disability Strategy 2021–2031). 

Data for this measure are collected from the NDIS Short Form questionnaire. They refer to participants who have been in the scheme for at least 2 years and responded to the question ‘Has the NDIS helped you have more choice and control over your life?’.

The desired key system outcome for this measure is that NDIS participants receive the support they need.

System measure: Proportion of participants aged 15–64 who responded ‘Yes’ to ‘Has the NDIS helped you have more choice and control over your life?’ after two years in the scheme

Desired outcome: Increase in the proportion

Data source: NDIA Business Systems

Latest results: 2022–23 Q4

  • In 2022–23 Q4, more than three-quarters (77%) of NDIS participants aged 15–64 responded that the NDIS had helped them to have more choice and control over their life after 2 years in the scheme. Based on values rounded to one decimal place, this was an increase of 0.6 of a percentage point from the corresponding quarter 12 months previous (2021–22 Q4) (Figure 5.1).
  • The increase over the previous 12 months builds on the 0.5 of a percentage point increase seen over the first 6 months of the Strategy (2021–22 Q2 to 2021–22 Q4).
  • Fitting a regression model to the data post-baseline, shows a modelled increase of 0.2 of a percentage point per quarter and a modelled increase of 1.5% since the start of the Strategy.

Things to consider when interpreting results

Latest results: 76.5% (2022–23 Q4)

Baseline: 75.4% (2021–22 Q2)

Progress status: Progress

Figure 5.1: Proportion of NDIS participants aged 15–64 who responded ‘Yes’ to ‘Has the NDIS helped you have more choice and control over your life?’ after 2 years in the scheme, 2018–19 Q1 to 2022–23 Q4

The data in the graph and the table below show the proportion of participants aged 15–64 who responded “yes” to “Has the NDIS helped you have more choice and control over your life?” after two years in the scheme. Data from 2018–19 Q1 to 2022–23 Q4 are used. In 2022–23 Q4, 77% of NDIS participants believed the NDIS had helped them have more choice and control (after two years in the scheme), compared with 72% in 2018–19 Q1.

Source: National Disability Insurance Agency (NDIA) – Business Systems | Data source overview

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