People with complex, high needs are supported

The NDIS supports people with disability caused by a permanent impairment, which may be intellectual, cognitive, neurological, sensory, physical or psychosocial (NDIS 2023). The NDIS provides funding for people with disability to receive a package of flexible supports that meet their needs.

NDIS participants choice and control

Access to disability supports through the NDIS helps people with disability pursue their goals and aspirations and exercise choice and control over their own lives (Australia’s Disability Strategy 2021–2031). 

Data for this measure are collected from the NDIS Short Form questionnaire. They refer to participants who have been in the scheme for at least 2 years and responded to the question ‘Has the NDIS helped you have more choice and control over your life?’.

The desired key system outcome for this measure is that NDIS participants receive the support they need.

System measure: Proportion of participants aged 15–64 who responded ‘Yes’ to ‘Has the NDIS helped you have more choice and control over your life?’ after two years in the scheme

Desired outcome: Increase in the proportion

Data source: NDIA Business Systems

Latest results: June 2024 (Q4 of 2023–24)

  • In 2023–24 Q4, more than three-quarters (78.4%) of NDIS participants aged 15–64 responded that the NDIS had helped them to have more choice and control over their life after 2 years in the scheme. This was an increase of 3 percentage points from baseline (2021–22 Q2; 75.4%) (Figure 5.3).
  • The increase over the previous 12 months builds on the 0.5 of a percentage point increase seen over the first 6 months of the Strategy (2021–22 Q2 to 2021–22 Q4).
  • Fitting a regression model to the data post-baseline, shows a modelled increase of 0.2 of a percentage point per quarter and a modelled increase of 3.0% since the start of the Strategy.

Things to consider when interpreting results

  • Time series analysis for the NDIS data presented here is different from the longitudinal approach taken in NDIS reporting. See Data sources | National Disability Insurance Agency (NDIA) for more details. 
  • Prior to 30 October 2023, there was only one 'yes' option to the question 'Has the NDIS helped you have more choice and control over your life?'. Starting from 30 October 2023, the 'yes' option was split into 'yes, a lot' or 'yes, a bit'. This change in response options may have contributed to a higher increase in the percentage for the most recent quarter.

Latest results: 78.4% (2023–24 Q4)

Baseline: 75.4% (2021–22 Q2)

Progress status: Improving

Figure 5.3: Proportion of NDIS participants aged 15–64 who responded ‘Yes’ to ‘Has the NDIS helped you have more choice and control over your life?’ after 2 years in the scheme, 2018–19 Q1 to 2023–24 Q4

The data in the graph and the table below show the proportion of participants aged 15–64 who responded 'yes' to 'Has the NDIS helped you have more choice and control over your life?' after two years in the scheme. Data from 2018–19 Q1 to 2023–24 Q4 are used. In 2023–24 Q4, 78% of NDIS participants believed the NDIS had helped them have more choice and control (after two years in the scheme), compared with 72% in 2018–19 Q1.

Source: National Disability Insurance Agency (NDIA) – Business Systems | Data source overview

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