Client management systems (CMS) undergo an approval process before data is accepted for submission by AIHW. While each approved CMS complies with and is able to supply Specialist Homelessness Services (SHS) collection data, each system is unique in its design and functionality.

All CMS currently approved by the AIHW for the SHS collection, and the developer/provider of each system, can be found in the table below. If you would like further information regarding any of the approved systems please contact the relevant CMS developer/provider.

If you’re developing or using your own CMS, please contact the AIHW to make sure it’s compliant for collecting and sending data for the SHS collection. 

Table: Approved client management systems for the SHS Collection

CMS

Developer/Provider

Carelink+

Iconglobal (Certification expired on 30 June 2017)

CIMS

Infoxchange

CSnet Community Services .net Pty Ltd

Footsteps

Teknological Database Design (Certification expired on 30 June 2017)

H2H

SA Department of Communities and Social Inclusion

MACSIMS

Mission Australia

Palm

Haven

SAMIS

The Salvation Army

SHIP

Infoxchange

SRS

Infoxchange

Visicase

FlowConnect (Certification expired on 30 June 2017)