SHS training

Most states and territories offer ongoing face-to-face training programs for the SHS collection, so look out for training opportunities that are advertised or direct your queries to your state/territory department.

The AIHW offers online training via webinars and these are particularly useful if face-to-face training is not available in the near future, or your remote location makes travelling for training difficult. Webinars are regularly advertised in the latest SHS e-Newsletter.

The AIHW website also has e-Learning modules and resources to train new staff members to enter data into SHIP.

Latest news (updated monthly)​

SHS collection eNewsletter for homelessness agencies – January 2022 (PDF 662KB) 
 


SHS Collection manual

PDF DownloadSHS Collection manual  (July 2019)

Data Quality Enhancements – September 2020

File DownloadData Quality Enhancements
 


COVID-19 FAQs for collection of SHSC data

PDF DownloadCOVID-19 FAQs for collection of SHSC data

FAQs for the SHS Collection

PDF DownloadFAQs for the SHS Collection

New case plan functions

PDF DownloadSHIP case plan functionality

New data items

PDF DownloadSummary of data items introduced on 1 July 2019

Validata™

PDF DownloadSHS Validata™ Manual (August 2018)

Validata™ enhancement

PDF DownloadValidata™ e-Learning module

This e-Learning course is divided into the following lessons and it is recommended that you work your way through them all.

  • How to access Validata™
  • How to navigate through Validata™
  • How to upload and submit extracts
  • How to create and administer user access

Sample client forms

From July 2016 the AIHW no longer accepts or processes paper client forms. However, the sample forms below can be useful for collecting client data which can then be entered into your agency’s client management system.

PDF DownloadClient form - SAMPLE

PDF DownloadUnassisted person form – SAMPLE

SHIP e-Learning material

Managing SHIP User Accounts

This module steps you through ways to efficiently manage SHIP users within your agency.

PDF DownloadNew and updated SHS data items

This module steps you through changes to the SHSC which were implemented on 1 July 2017.

PDF DownloadNew and updated SHS data items (SHIP users)

This module steps you through changes to SHIP which were implemented on 1 July 2017.

PDF DownloadSHIP tips for data entry

This module outlines some general data entry tips that you will find useful.

PDF DownloadSHIP helpful hints

This module outlines some general hints about SHIP client management functionalities.

PDF DownloadEntering a family into SHIP using SHIP copy-over functions

This module steps you through how to efficiently enter a family into SHIP making use of SHIP’s copy-over functions.

PDF DownloadHow to add extra family members to an open support period

This module covers how to add new family members to a presenting unit after the support period has been open for some time (updated May 2017).

PDF DownloadHow to complete a status update

This module steps you through how to complete a status update for individual clients and family groups.

PDF DownloadHow to fix status update errors

This module outlines where to view status update errors, how to resolve errors and re-run a status update.

PDF DownloadHow to identify and report on specific agency programs

This module steps you through how to add a list of your agency programs to SHIP, how to enter programs on client records, and how to output reports and lists about specific programs.

Other resources

PDF DownloadDisability flag: questions and answers

PDF DownloadPrivacy information card

PDF DownloadHow to interpret table 5.7 of your statistical summary